Connect with us

Business

Make Them Happy: Keeping Clients and Gaining New Ones

Many small business owners cling to the idea that a good product or service at a competitive price will naturally bring new customers and keep them buying.

Make Them Happy: Keeping Clients and Gaining New Ones

In practice they tend to focus more on gaining new customers than creating a good experience for the existing ones. Time and effort should be put into both. Fortunately the two goals are not so different, and there are some tactics companies can take advantage of.

Tee Off

Golf is still one of the most popular pastimes there is, with 29 million players in the US alone , so it pays to indulge potential clients. A little sunshine and fun can lighten moods and make people more agreeable. Unlike many other activities, golf gives players time to chat and understand one another. And there’s always the clubhouse afterward for lunch or cocktails. Any client who loves golf will appreciate it, especially if it’s your treat. Just be sure the client is worth whatever your spending.

Fishing

Fishing is another popular activity people tend to bond over, and with some luck, it can be more exciting and more rewarding than golf. Imagine the client’s appreciation when they land a 400-pound marlin . You can charter a boat for a few hours or an entire day, depending on budget and your schedules. Approach the subject first to gauge the appeal of sea fishing; some like fishing, but not open waves.

Make Them Happy: Keeping Clients and Gaining New Ones

Host a Dinner

A dinner party, banquet, or other corporate event is a good chance to do some entertaining with potential and existing clients. Invite them to attend. Good food, fun, and good company build a healthy rapport. This will give any client fond memories of your company. Instead of opting for a cheap celebration at your company, you might want to locate hospitality facilities with a good ambiance . Try to make the evening special with exotic menu items or exciting entertainment. Treat your clients like honored guests and they’ll appreciate you more.

Say Thanks

Whether it’s an old client, or a new one, thank them for their time. Even with rejection, simple courtesy and humility are never out of place. If nothing else, it will leave them with a better feeling for your company than dismissal or resentment. A sincere thank you, a handwritten card or note, or a brief phone call can express your good character both personally and for the company, while helping to cement your image in a positive light.

Offer Promotions

If you’re marketing new products or services, offer them to potential or preferred customers at a special discount, or even a free incentive. This will provide added value. Get to know your clients and understand what they need. If you can offer it to them at a special price, they’re much more likely to buy, particularly repeat customers who have already made the decision to purchase from you in the past.

Generate Referrals

Come up with incentives for clients who refer new buyers to you. This could be a lower rate, a complimentary service – or a fishing trip. This helps to both cement the relationship with existing accounts and create new leads. You can even teach them how to refer your company . As a past buyer, they can be your testimonial, and that may be more effective than any advertising you can do.

Creating a great experience in the customer journey for new clients is the best way to get them engaged. The best way to keep existing clients is to show them how much you appreciate their business, through rewards, incentives, and sincere, old-fashioned gratitude.

Recent Posts

IMG_7357 (1) IMG_7357 (1)
Education18 hours ago

Best Designing Resources Every Kids Book Illustrator Should Read

As business owners in the world of information technology, our wishes always revolve around getting more and more customers to...

close-up-golden-justice-scale-courtroom_23-2147876801 close-up-golden-justice-scale-courtroom_23-2147876801
Law18 hours ago

What to expect from a Criminal Defense Lawyer?

As a member of the close-knit circle of an alleged crime or who is a sentenced criminal looking for an...

Firewood in Sydney Firewood in Sydney
General18 hours ago

5 Types of High-quality Firewood in Sydney to Buy for Clean Burning

Homeowners who use firewood to keep their place warm during winters know that different types of wood burn differently. From...

Xamarin-Developers-1 Xamarin-Developers-1
Tech18 hours ago

Benefits of Xamarin Mobile App Development

Cross-platform apps are the major game changer of the present industry since there is no need to work on multiple...

3d-low-poly-abstract-background-with-connecting-lines-dots_1048-10499 3d-low-poly-abstract-background-with-connecting-lines-dots_1048-10499
Tech2 days ago

10 Benefits of Guest Blogging for Online Business

If you own an online business, then you need to add guest blogging to your digital marketing mix. Guest blogging...

best places to visit best places to visit
Travel2 days ago

10 Best Cities You Need To Visit In Texas

You might have heard a lot of people say that “Everything is bigger in Texas“. Well, there is no doubt...

Home Improvement3 days ago

7 Most Attractive Bookshelves to Adorn Your Home Decor

Whether you’re an avid reader or a design enthusiast, there is nothing you would love more than a stylish and...

barbie barbie
General4 days ago

Let’s not sit Idle and Paint Something New!

We have already listened countless times that “don’t sit idle” and “try to utilize your time productively.” But did we...

Thailand Thailand
General4 days ago

Get the Best things for Thai Bride

Thailand is rich with beautiful girls, and the enormous piece of them wouldn’t fret dating outsiders. These are about the...

10 Largest Cities In Texas 10 Largest Cities In Texas
Travel4 days ago

10 Largest Cities In Texas By Population (2020)

Western countries are way less populated than eastern ones.  But the west is also playing a part in increasing the...

images (3) images (3)
Lifestyle5 days ago

The Greatest Night Clubs in Las Vegas for Bottle Service

Las Vegas is loaded with the dance club and picking one can be a significant undertaking for somebody who is...

medic-563423_1920 medic-563423_1920
Health1 week ago

Why is Investing in Healthcare is the Best Option for Medical Professionals?

Healthcare industry is considered as one of India’s largest sectors, both regarding employment and revenue generation. It is expected to...

Vial Box Vial Box
Tech1 week ago

The need and use of the Vial Box

There are a lot of healthcare professionals and caregivers that have to assist the living facilities and there are a...

We are currently living in the golden age of nesting. Especially as part of the millennial generation, we gravitate towards nesting - ever-changing and thrifting quite often. We are currently living in the golden age of nesting. Especially as part of the millennial generation, we gravitate towards nesting - ever-changing and thrifting quite often.
General1 week ago

How To Buy an Abstract Rug Online and Avoid the Mistakes Involved

We are currently living in the golden age of nesting. Especially as part of the millennial generation, we gravitate towards...

Disabled Disabled
Entertainment1 week ago

Begin Your Love Story With Disabled Dating

We want you to know – you aren’t DISABLED, you are just differently-abled because the only disability in life is...

Categories

Archives

Trending