In the Details: How Missing the Small Stuff Can Hurt Your Business

Regardless of the industry that you work in, you understandably have many major considerations that require your full attention on a regular basis. However, there are also many small details that are easy to overlook or that may even seem unimportant at first glance. However, these small details can have a major and detrimental impact on the business if you do not plan ahead for them. These are some of the details that you may want to focus on as you look toward the future.

Workplace Conveniences and Essentials

Your employees will be on the job for many long hours in a row, so keeping them comfortable and meeting their basic needs are essential steps. When your employees are too warm or too cold, such as when the HVAC system is not well-maintained, they may not be able to focus fully on their tasks because of their discomfort. Another example is if your construction crew does not have access to drinking water and toilet facilities during their workday. Renting portable toilets and bringing large water containers to the work area is an excellent way to alleviate this concern.

Convenient Payment Methods

Some smaller companies offer limited payment options, such as by only accepting checks or cash. Others may only accept one type of credit card. Many people have specific and preferred payment options, and they may expect that you would accept their payment method as long as it is fairly common. If you do not accept a common payment method, there is a chance that you may lose business as a result.

Property Maintenance

Property maintenance seemingly has little to do with business and profitability at first glance, but a closer look reveals otherwise. For example, if you fail to replace light bulbs as needed, your customers may assume that you lack the money to maintain your property or that you skimp on other important tasks. If you do not replace your air filters, your customers may have allergic symptoms or notice a heavy and gross layer of dust on the air vents. These and other factors can impact your bottom line dramatically and are easy to fix.

As important as it is to cover the large details, it is also important to plan ahead for the small details. Consider all aspects of running your business, including from the perspectives of employees and customers. By doing so, you can avoid overlooking any small yet critical details that could cause issues down the road.