High turnover rates can negatively impact your business in various ways. For example, they can end up costing the company a lot of money due to the costs associated with recruiting, hiring, and properly training new employees. Also, having a revolving door of employees can create a negative work environment, which can decrease employee productivity.… Continue reading Too Many Employees Exiting? 4 Strategies for Reducing Turnover Within Your Customer Service Team
Employee turnover can often be misunderstood, it is actually very simple, it is the rate in which employees leave a company and have to be replaced. It widely accepted that a certain amount of employee turnover within a company is unavoidable, but a rate too high can reflect badly upon the company. For example you… Continue reading What Is Employee Turnover?